Privacy Policy

Last updated June 01, 2025

This privacy notice for Riot Renovation (“we,” “us,” or “our“), describes how and why we might collect, store, use, and/or share (“process“) your information when you use our services (“Services“), such as when you:

  • Visit our website at https://riotreno.com, or any website of ours that links to this privacy notice
  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at contact@riotreno.com.

SUMMARY OF KEY POINTS

This summary highlights key elements of our privacy practices. For more detail on each topic, please refer to the corresponding sections in our full Privacy Policy.

  • What personal information do we collect?
  • We may collect personal information based on how you interact with Riot Renovation and our services. This includes information you provide directly and usage data collected automatically.
  • Do we process sensitive personal information?
  • No. We do not collect or process sensitive personal information.
  • Do we collect information from third parties?
  • No. All information is collected directly from your interactions with our services or from your devices.
  • How do we use your information?
  • We use your information to operate, maintain, and enhance our services, communicate with you, protect our systems, and comply with legal obligations. In some cases, we may use your data with your consent.
  • When and with whom do we share your information?
  • We share information only when necessary—for example, with trusted service providers or in connection with legal compliance or business operations.
  • How do we keep your information secure?
  • We apply industry-standard security measures to protect your personal information. However, no system can be guaranteed completely secure.
  • What privacy rights do you have?
  • Depending on your location, you may have rights under applicable data protection laws—including the right to access, correct, or delete your information.
  • How can you exercise your rights?
  • To exercise your rights, you may submit a data subject access request or contact us directly. We respond in accordance with applicable laws and within legally mandated timelines.

TABLE OF CONTENTS

  1. WHAT INFORMATION DO WE COLLECT?
  2. HOW DO WE PROCESS YOUR INFORMATION?
  3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
  4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
  5. HOW LONG DO WE KEEP YOUR INFORMATION?
  6. HOW DO WE KEEP YOUR INFORMATION SAFE?
  7. DO WE COLLECT INFORMATION FROM MINORS?
  8. WHAT ARE YOUR PRIVACY RIGHTS?
  9. CONTROLS FOR DO-NOT-TRACK FEATURES
  10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
  11. DO WE MAKE UPDATES TO THIS NOTICE?
  12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
  13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
  14. MARKETING / PROMOTIONAL PURPOSE

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • names
  • phone numbers
  • email addresses
  • contact preferences

Sensitive Information. We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information – such as your Internet Protocol (IP) address and/or browser and device characteristics – is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called “crash dumps”), and hardware settings).
  • Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.

Google API

Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
  • To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
  • To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
  • To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
  • To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see “WHAT ARE YOUR PRIVACY RIGHTS?” below.
  • To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.
  • To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
  • To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
  • To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (“third parties“) who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.

The third parties we may share personal information with are as follows:

  • Advertising, Direct Marketing, and Lead Generation

Google AdSense and Facebook Audience Network

  • Retargeting Platforms

Facebook Custom Audience, Facebook Remarketing, Google Ads Remarketing and Google Analytics Remarketing

  • Social Media Sharing and Advertising

Facebook advertising

  • Web and Mobile Analytics

Google Ads, Google Analytics and Google Tag Manager

We also may need to share your personal information in the following situations:

  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.

To the extent these online tracking technologies are deemed to be a “sale”/”sharing” (which includes targeted advertising, as defined under the applicable laws) under applicable US state laws, you can opt out of these online tracking technologies by submitting a request as described below under section “DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?”

Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

Google Analytics

We may share your information with Google Analytics to track and analyze the use of the Services. The Google Analytics Advertising Features that we may use include: Remarketing with Google Analytics. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt out means include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We implement reasonable and appropriate technical and organizational safeguards designed to protect the security of the personal information we process. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Accessing and transmitting personal information via our Services is at your own risk. We recommend using secure networks and devices to access our Services.

7. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

Riot Renovation does not knowingly collect or solicit personal information from individuals under the age of 18. By using our Services, you affirm that you are at least 18 years old, or that you are the parent or legal guardian of a minor and consent to their use of the Services.

If we become aware that we have collected personal data from an individual under 18 without appropriate consent, we will take reasonable steps to delete such data and deactivate the associated account.

To report any concerns regarding minors’ data, please contact us at:

contact@riotreno.com

8. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, update, or request the deletion of your personal information at any time, depending on your location and applicable laws.

Withdrawing Your Consent

If we rely on your consent (whether express or implied, as allowed by law) to process your personal data, you have the right to withdraw that consent at any time. You can do so by contacting us at the details provided in the “How Can You Contact Us About This Notice?” section below.

Please note that withdrawing consent does not affect the lawfulness of any processing based on consent before its withdrawal, and where applicable law allows, it may not affect processing based on other lawful grounds.

Opting Out of Marketing Communications

You may opt out of our marketing and promotional communications at any time by:

  • Clicking the “unsubscribe” link in our emails,
  • Replying “STOP” or “UNSUBSCRIBE” to our SMS messages, or
  • Contacting us directly using the contact information below.

Please note that even if you opt out of marketing messages, we may still send non-promotional communications related to your use of the Services (e.g., service announcements, administrative messages, or support responses).

Cookies and Similar Technologies

Most browsers are set to accept cookies by default. You may modify your browser settings to decline or remove cookies if you prefer. However, disabling cookies may impact certain features or functionality of our Services.

Questions or Concerns

If you have questions or comments about your privacy rights, you may contact us at:

contact@riotreno.com

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.

10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a resident of United States, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.

Categories of Personal Information We Collect

We have collected the following categories of personal information in the past twelve (12) months:

Category

A. Identifiers

B. Protected classification characteristics under state or federal law

C. Commercial information

D. Biometric information

E. Internet or other similar network activity

F. Geolocation data

G. Audio, electronic, sensory, or similar information

H. Professional or employment-related information

I. Education Information

J. Inferences drawn from collected personal information

K. Sensitive personal Information

Examples

Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name

Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data

Transaction information, purchase history, financial details, and payment information

Fingerprints and voiceprints

Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements

Device location

Images and audio, video or call recordings created in connection with our business activities

Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us

Student records and directory information

Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics

Other Data We Collect

We may also collect personal information outside of the predefined categories through interactions such as:

  • Communicating with us via customer support channels;
  • Participating in surveys, promotions, or contests;
  • Assisting with service delivery or responding to your inquiries.

Sources of Personal Information

For more details, refer to the section “What Information Do We Collect?”

How We Use and Share Personal Information

See “How Do We Process Your Information?” for detailed uses of your data.

We collect and share information through tools and platforms such as:

  • Targeting cookies / Marketing cookies
  • Social media cookies
  • Beacons / Pixels / Tags

Disclosure of Personal Information

We may disclose your personal information to trusted service providers under a written contract that ensures data confidentiality and appropriate use. Learn more in the section: “When and With Whom Do We Share Your Personal Information?”

We may use personal information for legitimate internal business purposes (e.g., improving products or analytics). This is not considered a “sale” of your personal data.

Personal Information Shared in the Past 12 Months

Categories Disclosed for Business or Commercial Purposes:

Refer to “When and With Whom Do We Share Your Personal Information?”

Categories Sold or Shared for Targeted Advertising:

  • Advertising, Direct Marketing, and Lead Generation:
  • Google AdSense, Facebook Audience Network
  • Retargeting Platforms:
  • Facebook Custom Audience, Facebook Remarketing, Google Ads Remarketing, Google Analytics Remarketing
  • Social Media Sharing and Advertising:
  • Facebook Advertising
  • Web and Mobile Analytics:
  • Google Ads, Google Analytics, Google Tag Manager

Your Rights Under U.S. State Data Privacy Laws

Depending on your U.S. state of residence, your rights may include:

  • The right to confirm whether we process your data
  • The right to access your personal data
  • The right to correct inaccuracies
  • The right to request deletion
  • The right to obtain a copy of data you provided
  • The right to non-discrimination for exercising your rights
  • The right to opt out of:
    • Targeted advertising
    • Sale of personal data
    • Automated profiling with legal or significant effects

You may also request a list of third parties to whom your data was disclosed, as permitted by law.

How to Exercise Your Rights

To make a request, contact us by submitting a data subject access request to:

Email: contact@riotreno.com

You may also opt out of cookies and tracking by adjusting your Cookie Preferences.

Authorized Agents

You may designate someone to submit a request on your behalf. We may require verification of your identity and written authorization from you before processing such requests.

Verification Process

To protect your data, we will verify your identity using the information already on file. If further verification is necessary, we may ask for additional details solely for identity confirmation and fraud prevention.

Appeals

If we deny your request, you may submit an appeal by contacting us at:

Email: contact@riotreno.com

If your appeal is denied, you may also file a complaint with your state’s Attorney General.

11. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date at the top of this privacy notice. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact us by post at:

Riot Renovation

306 Placemark

Irvine, CA 92614

United States

Email: contact@riotreno.com

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Depending on the applicable laws of your state or country of residence, you may have the right to:

  • Request access to the personal information we hold about you,
  • Receive details about how we have used or shared that information,
  • Correct any inaccuracies in your personal data,
  • Request deletion of your personal information, and
  • Withdraw your consent to our processing of your data, where applicable.

Please note that these rights may be subject to limitations under local laws. To exercise any of these rights, you may submit a data subject access request by contacting us at:

Email: contact@riotreno.com

We will respond to all valid requests in accordance with the applicable data protection laws.

14. MARKETING / PROMOTIONAL PURPOSE

We do not share mobile information with third parties or affiliates for marketing or promotional purposes.

Additionally, any opt-in data or consent related to SMS/text messaging—such as originator information or mobile numbers—will not be shared with third parties under any circumstances.